>>>I get this
>>>
>>>We were not able to authenticate you to the Universal Thread. This could be cause by a high level of security installed on your PC or your network. For more details, you can read our Troubleshooting document at
>>>
>>>its intermittent. and its when I'm already logged on. Then if I logon again its ok.
>>
>>So, the login from the main page works but once you're in the Universal Thread, you may get that message. Is that correct?
>
>
>Yes. Thats correct

You will get this message if you are logged on in more than one program- For instance if you log in with IE, then you log in with FIrefox. Now if you go back to IE, you will get this error when you update.