Michel,
I wanted to name my thread "FF3 and agent notification" just to see what will happens :-)))
(I suspect when you read such a messages you curse that browser :-))

But here there is no problem at all with UT an FF, the problem is ME.
A long time switched off agent voice notifications because I had a problem with QT, but kill me I can't found where to switch them ON again.
I searched all Accounting options but didn't found anything.

Thank you.