>>By mistake, I clicked on the "Mark" button below a message I was reading, instead of the "Reply" button. Now I'm getting messages appear in my Agent, which I don't want.
>>
>>Is there any way to "unMark" a message/thread after having "Marked" it? I didn't see anything in the Help about that. Am I missing something obvious?
>
>You can click on Mark button again. Hover mouse over it to see what its action is.
Ah, OK, so Michel has already implemented this as a toggle. Right now I see no indication on a message that it's marked, so if Michel could at least change the button label to "Unmark" that would be better, I think.
Regards. Al
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