>>Ok, going in through Printers - Properties did the trick. I had to set a custom label size. I had asked the client about this and between cussing these label printers, he showed me where in the interface to find these settings. He says the printers won't accept commands from the programs about these settings. Well, I don't know about any other software, but I had the label form set up correctly and the printer didn't want to accept whatever info it is getting from the label form as to how it should print. I guess this means that every time you change label sizes, you have to go in and manually configure the printer via its own interface. Not real good. Hopefully that's not really the case and I can figure out a way around this need to manually configure them in the future.
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>Zebras are wild animals. I've seen really weird behaviors. When it works, it flies, but if it doesn't, it can take a day or two to set right. There are even alternative printer drivers for them, usually better than the proprietary one at something but worse at something else, so YMMV, depending on what you run into.
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>I was printing labels from Excel (creating a new sheet from a template for each label) which was fast enough (not much disk access anyway - I wasn't really loading and saving sheets, just changing values) and I could set the paper size etc from Excel, which was easier simply because all the reporting we did then was via Excel, so we were at home.

Thanks. I've not worked with these printers, but the client feels they are quirky and a pain to work with.