>Craig,
>
>The general consensus is that we should have the user call us for
>a product registration number to be used to be used for installation
>purposes. If user goes to a new machine, they simply contact us for
>a new product number. I don't like this idea, but I don't know
>of a better way.
>

That's a bit better...but looking at it from a user's perspective, I would want that support available 7x24. You might be better off looking at something like Install Shield that gives you more options.