>It was unavailable for 5 hours today. I first noticed it right after 10:00am. Here is the traceroute:
>
>

>205.205.57.4 is from Canada(CA) in region North America
>
>TraceRoute to 205.205.57.4 [www.levelextreme.com]
>
>Hop (ms) (ms) (ms)  IP Address Host name 
>1 28 22 11  72.249.0.65 - 
>2 26 22 23  8.9.232.73 te-3-4.car1.dallas1.level3.net 
>3 44 55 29  4.68.19.193 ge-6-1-0-99.bbr1.dallas1.level3.net 
>4 26 18 13  209.244.15.162 so-6-0-0.edge1.dallas1.level3.net 
>5 22 19 17  4.68.63.218 - 
>6 40 16 16  152.63.98.66 0.so-0-0-0.xl3.dfw13.alter.net 
>7 63 53 64  152.63.2.90 0.so-7-1-0.xt1.mtl1.alter.net 
>8 60 57 64  152.63.133.46 0.so-3-0-0.xr1.mtl1.alter.net 
>9 70 61 72  152.63.130.65 193.atm7-0.gw1.mtl2.alter.net 
>10 59 63 68  216.95.146.106 transfo4-gw.customer.alter.net 
>11 63 53 56  205.205.57.4 - 
>
>Trace complete
>

>------------------------------------------------------------------------------------------------------
>Here it is now that it is back up:
>
>

>205.205.57.4 is from Canada(CA) in region North America
>
>
>TraceRoute to 205.205.57.4 [www.levelextreme.com]
>
>Hop (ms) (ms) (ms)  IP Address Host name 
>1 18 18 7  72.249.0.65 - 
>2 6 17 13  8.9.232.73 te-3-4.car1.dallas1.level3.net 
>3 13 13 10  4.68.19.193 ge-6-1-0-99.bbr1.dallas1.level3.net 
>4 9 11 11  209.244.15.162 so-6-0-0.edge1.dallas1.level3.net 
>5 17 30 8  204.255.169.25 0.so-2-0-0.br1.dfw13.alter.net 
>6 14 22 10  152.63.98.66 0.so-0-0-0.xl3.dfw13.alter.net 
>7 51 49 49  152.63.2.90 0.so-7-1-0.xt1.mtl1.alter.net 
>8 51 55 49  152.63.133.46 0.so-3-0-0.xr1.mtl1.alter.net 
>9 53 52 65  152.63.130.65 193.atm7-0.gw1.mtl2.alter.net 
>10 62 54 60  216.95.146.106 transfo4-gw.customer.alter.net 
>11 66 50 57  205.205.57.4 - 
>
>Trace complete
>
>

Hi,

I don't think there was a problem with routing. I saw the "Service Unavailable" but Ping was resolving and connecting just fine.
Smells more like an error on the web server itself to me....

Best,
Viv