We have a need to receive error reports (either a table or text files) from all of our apps that are out in the field back to our home office. These are a couple of scenarios and questions I have regarding that.

Email: What if the client does not have Outlook installed (some don't). What if they are using an email other than Outlook. Or don't use client email?

Web Service: I now know how to communicate to a server, but what needs to be done on the server to accept the request/information?

FTP: Have no idea how to implement this from either side.