>>This message is an update on the CPU Usage resolution.
>>
>>I sent a message to the network engineer at the customer where I had experienced 100% CPU Usage. He replied this morning and said that he found "a service that had crashed and was hung, causing the spike in the CPU." He also said that he restarted the service and the CPU is down to 2%. I am curious though (although don't want to ask a dumb question of a customer) on how he found this service that was causing this CPU Usage.
>>
>>
>>Thank you all for your help.
>
>
>Hi Dmitry,
>
>I use Process Explorer from Sysinternals (now Microsoft) which I found much better than task manager, one of the many things I like about it is that it displays a graph of the CPU usage % for the last few minutes, and by placing the mouse over the lines, for example in the spikes of any of the graphs, it will tell you the name of the process that was the biggest user at the time. You can even set it to be your Task Manager replacement, so when you press ctrl-alt-delete and call task manager PE comes instead

Hi Hugo,

I have read about Sysinternals; it does sound like something much better than Task Manager. But I probably won't be able to install it on the customer's server. Unless they do it themselves. I am sure you understand why.

Thank you.