>>I think that if it had been anyone else (not obviously belonging to a particular group) no one would have said anything. I do appreciate the family going out of their way to say that all officials involved were incredibly polite and professional.
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>>*If* the situation happened as described, then the airline owes this family a huge apology.
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>>
>>>
http://www.cnn.com/2009/US/01/01/family.grounded/index.html?iref=mpstoryview>
>Considering the world these days, it is better to err of the safe side.
And I'll give you that, but once the family was cleared, the airline should have apologized and let them on the next plane to Florida. It would, hopefully, do the same of any other American citizen.
All of this is with the proviso that the situation went as described in the article.
"You don't manage people. You manage things - people you lead" Adm. Grace Hopper
Pflugerville, between a Rock and a Weird Place