We quit going to Circuit City when we were shopping for an HD TV. We found the TV we wanted at a (mostly) reasonable price and a stand. Then the nickel-and-diming started...again.

You want us to put the stand together? $40,00 charge.
You gonna need cables with this (that would be the HD cables that you MUST have) $65.00
You want us to deliver and set up? $120.00

By the time we hit that one, I told my husband that I would be 'over there' and he should come get me when paperwork was ready.

When paperwork was ready, the $1200.00 TV and the $200.00 stand were now costing over $4000.00 and, oh btw, they didn't have one in stock (except the floor model). I said "Fine" (always a bad sign with me) "We'll take the cables. No, just the cables thankyewverymush".

This brought the TV area manager over asking what the problem was. I explained it to him ending with "and when you then inform me that you don't have what I want and it might take a week to get it in, no I don't think so. We'll take the cables thankyewverrymush.".

This brought the store manager out to engage me in conversation whilst the saleman and the TVarea manager were madly dialing phones. I know this because I could see them in the room behind the store manager. They then come out and tell me that another store in the area has the TV and the stand and it could be delivered tomorrow.

We walked out of there with the cables, thankyewverrymush, and found the same TV and stand on Amazon for MUCH less, even after shipping.

So, I kinda understand why CC went down.



>(Title should read: Circuit City Closing Doors)
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>This one hurts :( The Circuit City here competed with prices against Best Buy. Now Best Buy's competition is gone...
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>http://www.latimes.com/news/printedition/front/la-fi-circuitcity17-2009jan17,0,4648673.story
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>Last Christmas we outfitted my daughter's car with stereo equipment from there and this past year I got a great deal on an HDTV from Circuit City.