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Renewal was confusing
Message
From
06/02/2009 14:35:29
 
 
To
06/02/2009 14:29:59
General information
Forum:
Level Extreme
Category:
Other
Miscellaneous
Thread ID:
01379896
Message ID:
01379898
Views:
24
>I just renewed a 1-year susbscription. But, man, it took me a few minutes to figure out how. I looked all over the Account page, and not one single link there was pointing me toward how to renew. I assumed "Account" would offer me the option to renew.

There is this big SUBSCRIBE on top of the main page and to every page of the sites. I also have this big banner on top of the main page since yesterday also. I also have pretty much all the required options for the subscription to link to the payment page. Additionnaly to that, we send the renewal notice a week before the expiration of the subscription and another email as a reminder in case the member forgot to renew. So, I really do not know what I could do more but maybe to add also that banner on top of the account page for those not subscribed. What do you think?
Michel Fournier
Level Extreme Inc.
Designer, architect, owner of the Level Extreme Platform
Subscribe to the site at https://www.levelextreme.com/Home/DataEntry?Activator=55&NoStore=303
Subscription benefits https://www.levelextreme.com/Home/ViewPage?Activator=7&ID=52
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