>>done.
>
>I see the message has been removed from your list of messages for the word searching.
>
>I would then assume the message went away from the Subscription panel and the Agent would then have it gone as well.

The problem is that in Agent it existed as count only. If before clicking on the message on the Subscription panel, I would click on the Agent icon when it was showing count 1, I would get 0 counts on the next page and no list of messages.