Unfortunately, there's no guaranty that you removed all mallware. Did yo run scan for rootkits?
>
>I downloaded all the anti-virus measures recommended by repliers, onto CD at work (as I couldn't get at them on my home pc, as one of the symptoms), installed on my home pc, and ran everything. ie i threw at it everything I had, incl overnight scans, rescans, etc.
>
>Anyway, somewhere along the line the patient showed signs of recovery. After a weekend of scan-minding I finally got AVG to update! Then Windows defender!
>Last left was email protection on AVG wasn't enabled. A further AVG update and that was cured. Reboot of the pc (38 Windows updates came through!) and long wait and at last it all seems to be back to health.
>
>Unfortunately last thing was I couldn't get any internet access (after having had it all day) but by that time was too tired and it too late so I thought I'd leave that and see if it's a glitch that will be OK next time on.
>
>So it looks like I don't need a reformat (touch wood).
>
>Thanks again for the interest, suggestions and guidance.
>
>Terry
--sb--