>>The IT guy from the Server where applicaiton is installed is telling us that they are using Screwdrives software which eliminates the need for installing drivers on the server.
>>
>>I don't know what exactly does it mean and what we can try to fix the problem for this particular customer/printer.
>>
>>Out of the desperation I suggested to pack FRX files and also remove everything except for Orientation = 1 from the Expr field in this table, but I doubt it would help any.
>>
>>Would appreciate ideas/suggestions as to what to try to fix the problem.
>
>Hmmmm...well I've never used Screwdrives maybe you can contact them and see if they have any ideas http://www.tricerat.com/screwdrivers - they deal with printer-drivers for remote printing - so perhaps this is the problem....

Yes, I guess we would have to contact them and will try to troubleshoot this problem together.