Hi Bill,

DNN is a great platform for doing alot of web support work. It has a few gotchas. It only works with IIS and it must use SQL server but it does work well with the Express Editions. I can do a complete install in about 15 minutes so it looks complex but it really isn't. You will want to use the newest 4.9.4 version of DNN. Version 5.xx is still not for production use.

Here is a great link to some install tips. Make sure to pay attention to your permmissions because that is where most new users slip up.

http://www.mitchelsellers.com/blogs/articletype/categoryview/categoryid/21/dnn-installupgrade.aspx

Bill

>>Bill,
>>
>>If you are familiar with DotNetNuke, here is a link to a new one for use with DNN. It is written by one of the most talented guys in the DNN comunity.
>>
>>http://adefhelpdesk.codeplex.com/
>
>Looks very interesting!
>
>I've never dealt with DotNetNuke, but I assume it is not hard to set up web support for it.(?)...
>
>I'll take a closer look this evening.
>
>Thanks!
>
>>
>>Bill
>>
>>>I'm looking for a free/really cheap trouble ticket system I can use to track issues between my company and our customers.
>>>
>>>I'd like it to be ASP.NET based if at all possible.
>>>
>>>I see a lot of options that are linux/PERL or other combinations that would take me weeks to fight with trying to set them up before giving up (I HATE LINUX, and I HATE dealing with JIBBERISH or nonexistant 'DOCUMENTATION' that comes with that stuff).
>>>
>>>Suggestions?