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In an application, we are creating requests for vendors by sending out emails with necessary information. However, the replies from the vendors are sometimes not correctly identified by users and i need to capture any emails from vendors. I am assuming that i could do so by looking at the sending address for emails recieved and settin up a way to capture this information and put into a table for tracking purposes.
Looking for any suggestions as to how to accomplish this is the best-practice format. Any suggestions or things to be concerned about would be greatly appreciated.
Thanks in advance.
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