>So, I guess you're saying we need to do our own peer support for the UT?
>
>>On August 31 I sent a question to support and had to send a reminder after one week because I had received no answer back. I was told I was #286 on the list. I am still waiting... I can save to the messages folder but I can't retrieve the messages. Since the whole thing is encrypted...

Well, that's easier to say than to do, since we don't have the keys. Did you ever atempt to open one of the tables of the UT navigator?

Jose