Hi Naomi,
I am sure someone has mensioned this to you in the past but I will say again just in case they have not....
If you are using Visual Promatrix you should subscribe to their news group. Access is free for all groups except the "partners.support" group.
See
http://www.promatrix.com/news/newsgroups.htm for more information. There is considerably more information specific to using Visual Promatrix there.
Dennis