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>>I do have a Tools System Software CD that supposedly has Support Software. But I also logged into the Dell support page and it looks like I can download the drivers from their web site. I think the web site drivers are more up-to-date. And I will follow your suggestion of order.
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>What you may find is their site offers downloads for various hardware. However, if all you know is "Base System Device", how do you know which one(s) to download?
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>Dell's support software has more information than Windows, so it can identify devices that Windows can't. It can then load drivers for those devices that need them. I *think* current versions of the Dell support software can automatically go out to the Dell site to get the latest drivers.
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>Bottom line, unless you're really comfortable hacking with hardware you might be better off trying the Dell support software.

I found that my tools System Software is not good. It has no drivers; just some useless software.

On Dell web site I enter the computer Service Tag and it shows me all the various drivers for this computer only. It even has a small document that shows the suggested order of installation. However, the names of the drivers is somewhat confusing. For example there is no such a thing as Base System Device. But I will - hopefully - somehow figure out what is what.

But this notebook has not option of connecting to the site automatically for latest drivers. Plus the support period already expired.