>You'll get no argument from me, but the client is adamant. The end users are moms and pops in their living room who know next to nothing, and they want these users to do the only thing they know, open a browser, and poof it is all taken care of.

Hi Tuvia

You might wanna have look at this link
http://www.resource-dynamics.com/goglobal.asp

HTH
Sergio