>Sergey:
>
>(1) Is there much hope in that bearing any fruit?

In worst case you waste some time and end up where you're now. In the best case you can get some resolution.

>
>(2) And, if so, how would I go about doing so?

It depends on how you got VFP 9.0. Standalone VFP 9.0 comes with 3 phone or email free incidents. If it's part of MSDN you get 3 incidents as well.