The customers all claim that they are admins on their machines and I am fairly sure they are telling the truth because these are just personal computers.
I'll try to find the error message, but it didn't say much that that I should check the log. And I am not sure where that is.

>Is it a rights issue, what was the error.
>
>>I have about a dozen customers that say they can not install MS SQL 2005 Express on their XP computers. The install fails.
>>A couple of them I have been able to help by asking them to run Windows update and that took care of it, but I have quite a few that are up to date on Windows updates and still can't install MS SQL Express 2005.
>>
>>Any words of wisdom on this?
>>
>>Thanks,
>>Einar