>>>Here is the excerpt from the log file
>>>
>>>Machine : SHANNONO
>>>Product : MSXML 6 Service Pack 2 (KB954459)
>>>Product Version : 6.20.1099.0
>>>Install : Failed
>>>Log File : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0021_SHANNONO_MSXML6_1.log
>>>Error Number : 1603
>>>
>>>
>>>>Is it a rights issue, what was the error.
>>>>
>>>>>I have about a dozen customers that say they can not install MS SQL 2005 Express on their XP computers. The install fails.
>>>>>A couple of them I have been able to help by asking them to run Windows update and that took care of it, but I have quite a few that are up to date on Windows updates and still can't install MS SQL Express 2005.
>>>>>
>>>>>Any words of wisdom on this?
>>>>>
>>>>>Thanks,
>>>>>Einar
>>
>>You could try (if these are customer machines, test on only one after backing the system up first!):
>>
>>1. Run the Windows Installer cleanup tool:
>>http://support.microsoft.com/kb/290301
>>
>>2. Then uninstall MSXML6 Service Pack 2 (probably some files are flagged as read-only or the install is not clean).
>>
>>3. Install SQLServer Express 2005
>>
>>4. Reinstall MSXML 6 Service Pack 2
>>
>>Read the log you posted FIRST:
>>
>>C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0021_SHANNONO_MSXML6_1.log
>
>The installer cleanup tool did the trick. Thanks
>
>Einar

You are welcome :o)