>You may want to check out some third party tools. I'm using RoboHTML and its easy as heck and creates HTML help files. Not cheap though and support s_cks.

I've found Blue Sky's support to be pretty good, actually. They answer email questions the same or next day, the phone support is unlimited, and they seem to have people on board who really know the product. In fact, I couldn't mention a better company for support, offhand.