>>>>In light of the hoo-ha over eTec, this is a striking example of customer service done right.
>>>>
>>>
>>>And considering I know this guy works about 36 hours a day and has a couple of young kids, I'm always impressed.
>>
>>I bet the young kids aren't
>>
>My very own thoughts. Work you can screw up and fix up, kids are pretty much "one shot" and make it your best one.
I probably should have clarified that Trent works 36 hours a day and spend 12 hours a day with his kids. The Taylors are a very family oriented bunch, they just work like maniacs (hence the 48 hour days ) which is what impresses me.
Charles Hankey
Though a good deal is too strange to be believed, nothing is too strange to have happened.
- Thomas Hardy
Half the harm that is done in this world is due to people who want to feel important. They don't mean to do harm-- but the harm does not interest them. Or they do not see it, or they justify it because they are absorbed in the endless struggle to think well of themselves.
-- T. S. Eliot
Democracy is two wolves and a sheep voting on what to have for lunch.
Liberty is a well-armed sheep contesting the vote.
- Ben Franklin
Pardon him, Theodotus. He is a barbarian, and thinks that the customs of his tribe and island are the laws of nature.