>Better would be to realize that I am already looged in to UT, and make those links work. That's what I would expect (hope) to see happend.

We do not want to affect the support area interface from the outside. This may create unpredicted results, such as overwriting the actual reading of new messages, as I mentioned in the other message. The support area is an application and it should have one entry point only. There is a lot of things that gets loaded as this should be under the control of the user at the login prompt only.