The best part of Dell: the customer support. If you have to provide a pc or laptop to a family member and don't want them calling you everytime they do something that creates a problem or something goes wrong with an update of any type or even software or hardware malfunctions (or questions like Naomi's webcam questions) - you cannot beat a Dell (or buy a different brand laptop at Best Buy and fork up the money for the Geek Squad support so your family member can call them!) :o)


>I too have owned several Dell PCs and never had a problem with desktop or laptop. All have been consumer models. I would not hesitate to go with them again. I plan to replace my current Dell laptop with another one early next year.
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>Dell is one of the few laptop brands I haven't owned. I owned Toshibas and liked them, but they had a history of the motherboard frying after 15-18 months.
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>I love my Asus