Can you expand on what that bug is? Like I said, I've had zero problems with my Dell laptop.
>From what I've read, declining customer satisfaction has been the trend with Dell
>in recent years. Perhaps a consequence of how big the company has become....
>Whatever, my gripe is not that there was a bug in Dell's laptop -- bugs happen.
>My strenuous objection is that such a significant problem has gone unrectified for such
>a long time. So Dell can't plead ignorance -- that's pure neglect. I have zero doubt that
>Dell has continued to sell its machines with full knowledge that this problem exists, and,
>to me, that speaks volumes about the kind of company that Dell has become.
>
>While I've admired Michael Dell since the early years of PC's Limited and his
>10MHz/12Mhz screamers, today's Dell has lost me as a customer.
Craig Berntson
MCSD, Microsoft .Net MVP, Grape City Community Influencer