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Coding, syntax & commands
>I guess I should clarify that... my users have gotten smarter over the years. They no longer just turn off the PC and go home. At least now the shut it down first.
>
There's stupidity and there's ignorance. Ignorance, which is what you're talking about here, can be cured.
I'm for assuming that the vast majority of users are not stupid, and that when they behave stupidly with computers, it's because either they haven't been giving the necessary training or the systems are badly designed.
For anyone who thinks otherwise, you might try reading Don Norman and Alan Cooper.
Tamar
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