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Problems using UT
Message
From
17/07/2010 01:19:26
 
 
To
16/07/2010 22:00:47
General information
Forum:
Level Extreme
Category:
Other
Miscellaneous
Thread ID:
01472732
Message ID:
01472775
Views:
34
At the moment, with FF I have to log in twice. Even then, the toolbar numbers aren't present, and I don't receive audio notifications. The issue of clicked-on messages in the top right frame showing up in new tabs has thankfully disappeared.

>These are some of the same issues I was experiencing in Chrome. I switched to Firefox 3.6 and it works great most of the time, but sometimes I experience weird behavior like you described here on the UT. With Chrome it would bog down periodically on Facebook as well, however Firefox only seems to have issues here on the UT and then sporadically.
>
>
>>>>1. I log in normally on the main page. However, when the Support Area comes up, the top right frame is OK but there is another logon page in the bottom right frame claiming a logon is needed. I log on again in that frame and it seems OK.
>>>
>>>Something denies the cookie to be sent back to the server. It does it for a few clicks and denies it after. This is related to a security issue. There isn't much I can do on this side for that. You may try to see about new security option or update that could have been done recently which might have affected that.
>>>
>>>>2. Next to the New Messages button on the toolbar, there are no numbers (number of logged on users, etc.)
>>>
>>>This means the auto refresh stop working. This is usually related to a bad connection. If it only did it once, then that seems to be the case. If it does it all the time, then I would look again at any security related option.
>>
>>One thing I should mention - during testing, when I log in there are no new messages so both top right and bottom right panes are blank. I've been clicking on Time Warp...12 hours to restore some messages.
>>
>>Testing in IE8: initial logon is OK, I'm not asked a second time. Time Warp retrieves messages in the top right frame but the first message is not displayed in the bottom right pane - I get a popup warning in IE8, if I want to view messages they come up in popup windows instead of the bottom right pane or even in a new tab.
>>
>>I rarely use IE8, it's bog-standard, no add-ons, toolbars or non-default settings. I did add UT as a trusted site, but that makes no difference.
>>
>>Earlier I tried clearing the UT cookie in FF. That didn't help either.
>>
>>All other sites I regularly visit work perfectly fine in FF.
>>
>>UPDATE: now messages I click on in the top-right pane are appearing in new tabs in FF, instead of the bottom-right pane. This is becoming a pain.
Regards. Al

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