>You didn't say which browser - but from the rest of the thread I see it was IE. Also see that your certificate provider issues EV certificates. If you go for one I'd be interested to know what the process entails and how much it costs.

Yes, it was IE.

They have this Extended Validation PDF file we have to go through. Then, there is the EV Verification Steps and another one EV Checklist. As for the cost, I do not know. The reason I contacted them recently, was for code signing. Code signing is 295.00$ per unit. But, it is good for the term and for an unlimited number of EXE you would want to sign with.

>The whole issue also brings into question the basis on which they were issuing bog-standard certificates in the first place - they charge you to provide them and now (implicitly) admit that they don't do enough checking to allow the general user to trust them.......

That was my first impression.