>Marek,
>
>I went to the site that you suggested and was presented with a message that I needed to accept a 'cookie' to get in. I did not feel comfortable doing this nor did I like the idea that Microsoft was doing this. Do you have any suggestions. Are 'cookies' safe? I was always taught never to take candy from a stranger! I'm not sure if Microsoft is a stranger or Big Brother!

Hi Phyllis,

That link related to article no Q183522 in MS KB.
Please write http://www.microsoft.com/support, then click Support Online.
I don't remember if it is necessery to fill the registration cards.
When the appropriate page will be reached You write Q183522 then click find (seek ?). Sorry for my bad English.