>>I called the Hotel and the Conference hotline to complain, but all those weasels would say was there was nothing they could do about it, or in the case of the hotel, it was their standard policy.
>>>
>>>What a crock of farm animal leavings!
>>>
>>>Signed,
>>>
>>>Livid in Dallas
>>>
>>>set vent off
>>Hi Livid.
>>
>>When I saw the charge on my bill, I called La Quinta and complained. I still have my room reserved, but they do not have my deposit money.
>>
>>Marcia
>
>Armed with your info, I called back and twisted their arm a little harder and got the deposit refunded. I don't have problems with cancellation policies and/or penalties. But this was ridiculous.
Hi Mark.

I agree. Actually, when I saw the charge on my credit card, the first thing that I did was call the credit card company and dispute it. Then, another developer that I know, told me that she called La Quinta directly when the charge showed up and they credited her account while allowing her to keep the reservation. So I called La Qunita and explained that I still wanted the reservation, but didn't want to pay a deposit 10 months in advance. They agreed, and I'll be d*mned if the deposit didn't show up on my credit card again the next month! I called the credit card company to dispute it again. This time, they got La Quinta involved in a conference call. La Qunita apologized profusely, agreed to credit my account, and told me that I could indeed keep the reservation. I should have charged them for all the time and aggravation they cost me.

Marcia