Thank you both



>>1-When it closes the year, it packs a bunch of tables.Check to see if any of the SBT tables (including .FPT's) is use by another user.
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>>Ok, how do I check that?
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>If you're running Win NT Server, it's under computer managment/Shared Folders/Open Files
>If they're running something else, I don't know
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>>2-It could be a logical lock. Clear all flags and clear all sessions
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>Please explain what "clear all flags" means
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>SBT puts a logical lock on a record when editing it. If someone crashed the flag might still be there.
>SBT also starts sessions that can fail to close if theres a crash.
>SBT provides a way of clearing those flags and sessions.
>Check around the system manager menu. Depending on what version they have, it could be in a lot of places.
>If it's Pro Series, it would be under System Recovery. If not, I can't help you from memory.
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>>3- It could be a corrupt index. Reindex all system tables and all application tables.
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>>If none of those worked, I'd have to walk thru it in the debugger.
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>That's assuming they have the source code
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>Thanks