That in itself is already unusual. Have you checked for a hidden hosts file?

The fact that you can access Google via IP address and not domain name means that you do not have a routing problem but a DNS look-up problem. Either the DNS at your ISP is in error or your HOSTS file is re-directing you.

Open a command window and type in:

PING www.google.com

What IP address does it say it is going to?





>Hi Al,
>
>Thanks for your concern and advice.
>
>I have no HOSTS file. In the directory you specified I do have a file titled Imhosts.sam. I looked at that and there are no uncommented lines.
>
>I ran Scans with Malwarebytes (it did update before It ran the scan) nothing found
>I ran Kaperskl Labs TDSS rootkit remover and it found nothing
>I ran AVG rootkit scanner and it found nothing.
>
>What else ?
>
>Thanks,
>
>Ken
>
>
>>C:\Windows\System32\drivers\etc\hosts (with no extension)
>>
>>Here is my HOSTS file, Win7 Ultimate 64bit:
>>

>># Copyright (c) 1993-2009 Microsoft Corp.
>>#
>># This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
>>#
>># This file contains the mappings of IP addresses to host names. Each
>># entry should be kept on an individual line. The IP address should
>># be placed in the first column followed by the corresponding host name.
>># The IP address and the host name should be separated by at least one
>># space.
>>#
>># Additionally, comments (such as these) may be inserted on individual
>># lines or following the machine name denoted by a '#' symbol.
>>#
>># For example:
>>#
>>#      102.54.94.97     rhino.acme.com          # source server
>>#       38.25.63.10     x.acme.com              # x client host
>>
>># localhost name resolution is handled within DNS itself.
>>#	127.0.0.1       localhost
>>#	::1             localhost
>>

>>If you have any un-commented entries following the above, that's likely sign of malware activity.
>>
>>>Hi Jos,
>>>
>>>Thanks for the response. I do not know what you mean by hosts file. Where do I look?
>>>
>>>Thanks,
>>>
>>>Ken
>>>
>>>>Have you checked your hosts file?
>>>>
>>>>>Looking for suggestions to solve a strange problem. I cannot use any search engine. When I try www.google.com, my computer just saunters off into cyberspace and refuses to cooperate. Of course I cannot google "I cannot google". Here is what I have tried so far:
>>>>>
>>>>>It is my laptop. WIN 7 Enterprise 64bit. No problem visiting any other web site.... just cannot google or bing.
>>>>>
>>>>>1. Other computers on home network have no problem. I have ATT UVERSE with several computers networked. Only my laptop is affected
>>>>>2. My main browser is IE but I have tried other browsers, even google chrome but no luck
>>>>>3. I took computer (it is a laptop) to other WI-FI spots with same result
>>>>>4. Used MALWARE BYTES, a rootkit killer and AVG Rootkit scans but found nothing.
>>>>>5. Searched through all IE options but found nothing.
>>>>>6. Turned off Windows firewall to no avail.
>>>>>
>>>>>This is VERY ANNOYING!!
>>>>>
>>>>>Any suggestions??
>>>>>
>>>>>Thanks,
>>>>>
>>>>>Ken