Dmitry - sounds good.
Hope you are able to resolve.
>Stacy,
>
>Thank you very much for many suggestions. The customer was supposed to send me a backup of their data so that I can test it (they suspect that it could be data corruption although I doubt it very much). But probably because they got busy with other things they still have not sent me the data.
>
>What you said about AV software could be causing the problem; I have not thought about it and will ask them to check.
>I will also go point-by-point of what you outlined.
>Again, thank you.
>
>>Dmitry - 2 thoughts, not sure you had a clear resolution to the problem yet...
>>
>>1) We have seen this reproduced in the office when clients have a data pointer with a specific drive-letter path, possibly similar to your situation...
>>To test, our support staff downloads and runs the apps. Some testing machines did not have access to drive paths contained in the data.
>>
>>
>>Test machine a: points to i:\ub as a data folder, short-cut to launch application is a drive-letter path
>>Test machine a: does not have permissions for i:\ub folder, process being tested errors with 111
>>
>>*-- similar error reproduced, not the letter E but another named cursor not specific to the code in operation...
>>Cannot update the cursor W55, since it is read-only.
>>
>>Test machine b: has permission for the i:\ub folder
>>Test machine b: process being tested works fine
>>
>>** note, there is no reference anywhere in the code to cursor with the name w55 **
>>
>>This error has not happened often or recently and was corrected easily through permissions.
>>if you would need a sample of code that reproduces the error, let me know. I could probably come up with something for you,
>>
>>2) we have seen a lack of anti-virus exclusions causing a host of permission-related issues. With the number of AV applications out in the world, it may be worth a look at this if the user is only able to reproduce the problem sporadically. Do you have a file exclusion recommendation for your software in place?
>>
>>*-- un-resolved, sounds similar to your case
>>
http://social.msdn.microsoft.com/Forums/en/visualfoxprogeneral/thread/3b882cea-9910-4222-acc2-92b2702eb064>>
>>
>>
>>>Hi,
>>>
>>>When attempting to preview a report a customer is getting error:
>>>
>>>
>>>Cannot update the cursor E, since it is read-only
>>>
>>>
>>>The E in the message does not have a colon; but could it be still pointing to a letter drive?
>>>
>>>TIA.
Thanks,
Stacy
Black Mountain Software, Inc.