>>>Did you try to download the latest driver from http://www.zebra.com/id/zebra/na/en/index/drivers_downloads/drivers/results.html?productType=7
>>>
>>
>>Yes, and got the same results again... sigh.....
>
>At which point do you get the error? Did you try to use the printer from any other software?

Figured it out finally - the code was changing to another printer (other than the Zebra) in the code if the person was a Nursing Home Patient.... sigh... did not know the code could do that!!!

So... everything is good now!

Thanks!