>>>>By the way, I have had customers whom I have asked to go to he$$.
>>>
>>>I understand he$$ is the Devil's home?
>>>
>>>Really? I can't believe it with that aspect of good person you have!
>>>
>>>After your mail reply I hope you don't ask me so...
>>>
>>>Thank you. Your help is always well appreciated.
>>>
>>> Héctor
>>
>>You misunderstand completely. You told your customer to use a UPS, and he told you to pay for it. What kind of customer is that? Definitely not one of mine.
>>
>>I play ball with my customers. But if they make up their own rules, I find others to play with.
>
>That's one of the advantages of being your own boss. We've done that with several clients with no regrets.

And sometimes they ended up at my competitor, who didn't want them either, so it was 2-0 to me. :-)