>>>Working with an end-user is always a challenge <g>.
>>
>>Their task is to put the user on the right track :)
>
>Whenever I feel a frustration (or anger) of this or that action by the end-user, I try to remember that they pay my bills. It helps to deal with the frustration <g>.

I meant railroad track :)

They don't pay my bills, I do. Paying my bills would never suffice - I always want to have some reserve, real estate etc :). But yes, the frustration when they aren't helping me help them is easily mitigated with money.