Have you tried explicitly removing the printe information from the FRX file?

What printer is selected as the default printer when the customer tries to preview or print report?

>Hello,
>
>I have a CheckFormLaser report that has a signature.jpg on it. When i run the port, the signature shows; when my client runs the report, nothing shows where the signature should be.
>
>Nothing is set in the PrintWhen tab of the report except "Print Repeated Values" which is Yes.
>
>The report is NOT built into the exe.
>
>The client can open the report and they see the signature (they sent me a screenshot).
>
>When they run the report no signature shows. No "foxHead" shows either (which is what happens if, on my system, i rename the signature.jpg so that the system can't find it).
>
>As far as i can tell, this is exactly the setup for another client (report and jpg are not in the exe, but the report prints fine, with the signature).
>
>Any ideas about what i am missing? i just sent them an exe w/the signature built in. I'll try building the report in next, but thought i'd ask here if anyone has any ideas.
>
>Thanks! Jill