>Have you tried explicitly removing the printe information from the FRX file?

Opening the frx the client sent back to me:

expr contains:
ORIENTATION=0
PAPERSIZE=1

tag and tag2 are empty.

Those are the printer settings i know that should be cleared.

J

>
>What printer is selected as the default printer when the customer tries to preview or print report?
>
>>Hello,
>>
>>I have a CheckFormLaser report that has a signature.jpg on it. When i run the port, the signature shows; when my client runs the report, nothing shows where the signature should be.
>>
>>Nothing is set in the PrintWhen tab of the report except "Print Repeated Values" which is Yes.
>>
>>The report is NOT built into the exe.
>>
>>The client can open the report and they see the signature (they sent me a screenshot).
>>
>>When they run the report no signature shows. No "foxHead" shows either (which is what happens if, on my system, i rename the signature.jpg so that the system can't find it).
>>
>>As far as i can tell, this is exactly the setup for another client (report and jpg are not in the exe, but the report prints fine, with the signature).
>>
>>Any ideas about what i am missing? i just sent them an exe w/the signature built in. I'll try building the report in next, but thought i'd ask here if anyone has any ideas.
>>
>>Thanks! Jill