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Verizon to charge $2 online payment fee
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Forum:
Politics
Category:
Other
Miscellaneous
Thread ID:
01531900
Message ID:
01531960
Views:
29
>>I guess everyone complaining about it actually worked.
>>http://news.verizonwireless.com/news/2011/12/pr2011-12-30.html
>>
>>
>>>Yet another reason to be disgusted with USA cell phone companies... (like we need another reason..ha)
>>>
>>>http://money.cnn.com/2011/12/29/technology/verizon_convenience_fee/index.htm?hpt=hp_t2
>>>
>>>That's pretty slick. Wonder what would happen if I told my clients I had to bill them for paying me. What a freakin joke.
>
>ROFL at the media release...
>
>
>Verizon Wireless has decided it will not institute the fee for online or telephone single payments that was announced earlier this week.
>
>The company made the decision in response to customer feedback about the plan, which was designed to improve the efficiency of those transactions. The company continues to encourage customers to take advantage of the numerous simple and convenient payment methods it provides.
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>“At Verizon, we take great care to listen to our customers. Based on their input, we believe the best path forward is to encourage customers to take advantage of the best and most efficient options, eliminating the need to institute the fee at this time,” said Dan Mead, president and chief executive officer of Verizon Wireless.

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>Sure, the 2$ were designed for efficiency reasons. 2$/payment for let's say half their customers is 91M/month or a sweet billion dollars a year, very efficient!!

Supposedly it cost them more money to do transactions when customers use debit or credit cards so the idea was to try to get people to pay some other way - which is of course really really stupid. It's my understanding that now the Federal Communications Commission is looking into this as well...hahaha. Hey if they want to up everyone's bill by two bucks, charging the customer for paying their bill is probably one of the dumbest ways to go about it and what kind of moron at VZW came up with this idea to begin with?
ICQ 10556 (ya), 254117
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