>>>I have been having a problem connecting to a customer server using Remote Desktop. The message says "No Remote Desktop client access licenses available ..." I found a page that indicates that deleting the following key solved the issue for some.
>>>
>>>HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSLicensing
>>>
>>>How dangerous is it to delete this key?
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>>If it's a server, you probably don't want to mess around with that.
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>>If the server is not a Terminal Server, and it's Windows Server 2003 or later, it's limited to 2 simultaneous sessions. If it's a Terminal Server, it can be many more but the number is controlled by Terminal Server Licensing.
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>>The first thing to check is that the server you're trying to connect to is not already at that limit. Have an admin log on to the server and use Terminal Services Manager to view current sessions, and close down any dead or orphan sessions that may have been caused by people disconnecting without logging off properly first.
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>I have been trying to talk (email, telephone messages) with the admin person since Sunday. He won't return calls/emails. So I don't know what it is. But the customer (users) need help and I am trying all that I can to connect. I suppose I will wait another day before deleting anything in my registry. Thank you.

Can any on-site user connect to that server, or do they get the same message as you?