>
>Most likely you are hitting the session limit. The best bet by far is to get the admin to clean up any unneeded sessions.
>
>Another possibility is to ask the users if any of them have logged on to the server via RD, and disconnected without logging off (creating an orphan session). If they have, they can log on again (in which case they'll reconnect to their orphan session), then properly log off. That will free up a session.
>
>If all else fails, you could get them to restart the server (after closing any open files). But, they may not be able to do that cleanly unless they can log on as an admin. They could always force a restart by pressing the power button for 4+ seconds, but that's not ideal, only good for an emergency.
>
>By the way, if no-one is able to log on to the server as an admin, you're not going to be able to make any registry changes, so the original topic of this thread is probably moot.

I just wanted to let you know that you were right. I was hitting the session limit. The strange thing the customer admin person told me now is that he placed an order for some more licenses but it takes like 24 hours turn around (from MS) until he actually gets a code for more licenses. And I thought we live in the electronic age <g>.