>In image 1, the options are greyed out because you didn't install the local help files. But, it should have just skipped this option.
>
>FYI, other companies do stupid things like this. For example, When Adobe Air downloads an update, and can't update because you're running app that uses Adobe air, you get a message that it had been updated and two options, "Update now" (that's disabled) and "Update later". Um... if I can't make a choice, don't show me the dialog.

I agree here.

>As for why you get an MSDN artivle first, good question. SSMS is actually the VS shell and is using VS Help system. Perhaps it has something to do with that? Or perhaps the Bing search it is making behind the scenes needs to be refined. But, it is a bit odd. However, did you look at the list of other items and note that they too, came from MSDN?

They sure do, but what relevance do .net related and "explore..." articles have with "MS_Description", specially in a specialized search from SSMS? Shouldn't it pass a few extra arguments to Bing?

Just checked one of the articles with "explore..." in the title. It is the right stuff, a list of ways to retrieve extended properties. So it seems it's Bing that's pulling the sales pitch-like wording into the description (or is that the common title for the whole MSDN? not too informative). And the first article I got is for SQL2012 (version not explicitly mentioned, but the example mentions the year), then the next few for 2005 - and I runn 2008. Third in line is "What's New in the .NET Framework Version 3.5" which doesn't even contain the searched string. Bing, IMO, is suboptimal.

Still, this is somewhat better than the last time (and as some messagebox said about a file I didn't save, that was last october). This behavior of help, of not searching properly on Bing, but just passing it the out-of-context search string, is among the top 10 reasons I'm not using SSMS. I actually keep forgetting that I have it. Toad uses sqlserverpedia only, and that's often a faster way to find things.

>Yes, Help on Help seems a bit wrong, but then if Apple products are so easy to use, why do they have a Genius Bar at the Apple store?

So the geniuses who buy there have a place to drown the buyer's remorse? I wonder what kind of booze may they serve :).