>I became famous for my 35 minute meetings with my customers at the State. They knew when they walked in what decisions I needed to have made and if they didn't make one, I would - and I would tell them what my decision was going to be at the get-go.

That sounds like a really good way to help people make decisions. By saying "If you don't care, I'll do x," they're forced to think about what problems x might cause.

Tamar