I found the problem. The user had pinned the program executable to the task bar instead of the launcher. By doing this, he wasn't getting any updates.

thanks for all the suggestions.



>It sounds like access rights issue. Try to run your application as Administrator to rule it out (or in).
>
>>I am using the following to locate the lotus notes executable "notes.exe".
>>
>>

IF FILE('c:\notes\notes.exe');
>>OR FILE('c:\lotus\notes\notes.exe');
>>OR FILE('c:\program files\lotus\notes\notes.exe');
>>OR FILE('c:\program files\ibm\lotus\notes\notes.exe');
>>OR FILE('c:\program files\ibm\lotus\notes\notes.exe');

>>
>>The code has worked perfectly until we deployed some Win7 PCs. So I added the location of the exe on the Win7 boxes:
>>
>>

OR FILE('c:\Program Files (x86)\IBM\Lotus\Notes\notes.exe');

>>
>>and that failed. After some reading, I thought perhaps the parens were a problem so I also added the short version:
>>
>>

OR FILE('c:\Progra~2\IBM\Lotus\Notes\notes.exe')

>>
>>But I still keep getting the ELSE error message that follows this code. I know that the exe is in the location listed. Any ideas?