Hi,
Setup the connect manually, it will then allow you to enter the keys etc. Some laptops have their own wireless config software which can be a pain.

>Hi everybody,
>
>I have several connections available to different Wi-Fi networks. I am supposed to use one and I know the security key. However, when I click on that connection, it connects and doesn't ask for the key, but also doesn't give me the Internet Access. I have to use another unsecure connection which is of poor quality.
>
>What can I do to make that connection work?
>
>Thanks in advance.