>>>>But, do I need to pay $695 and $995 up front? Or do I pay $695 up front and then after the first year pay the $995 subscription?
>>>>
>>>>What can I upgrade from?
>>>>
>>>>I'm also unclear on how the deployment works, so do I need to buy a server licence or hosted cloud licence?
>>>
>>>Might be a good idea if they would put up a "Pricing FAQ" or some typical use cases...
>>
>>Wouldn't be the first product I refused to buy because the pricing wasn't clear.
>
>Now come on - the pricing is clear, a bit fogy is what you get ;-)

The most important parts of Hank's explanation (the difference between the one-shot vs annual payment) should have been there above the first price. And the list of what you get with each version could have been either more explicit, or in some kind of feature list with checkmarks.

>Still better than the call us - get a quote / we will work something out IMO.

Those unclear on pricing may still get some interest out of me, if they have a good product - their sales department may be the only idiots in the company. The "call us" may work only for stuff I know, like buying second hand used pre-owned equipment - but in those cases I will see the item before buying, and it would be something I can buy elsewhere as well. For stuff I don't exactly know, invitation to be treated by a sleaze con artist sales representative (of what?) is a show stopper.