They can go to http://speedtest.net/ to find out how fast their internet connection is.

Here are some other ideas:
When you bring up the remote desktop connection thing (where you click "connect") - there is another button for options. If you click on that, then go to the "experience" tab, there are some options in there that help you deal with performance issues (like the ability to turn of themes and window animations). Playing around with these might help get you better performance.

As for the RAM question - I would log into the server, bring up the task manager, and see how much RAM you're using vs what you have left when the user(s) are logged in - that should help you determine if you need more RAM or have some other issue.


>Over the internet.
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>When you ask am I sure I have enough bandwidth, I don't know. This is the clients setup. What should I ask / tell him?
>
>Would it help if I suggested they increase RAM?
>
>Cyril
>
>
>
>
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>>Fist thing I would look at would be the network connection - are you doing this over the internet or an internal network? You sure you have enough bandwidth?
>>
>>>if you are a Terminal Server user, I need help!
>>>
>>>I logged onto a clients Terminal Server computer using a remote desktop connection. I was expecting performance to be as good as on a desktop.
>>>
>>>When I ran my app on his machine, it is a bit sluggish. I run a certain process which takes about 30 seconds on my PC, but on his takes about 90 seconds. Also the colored backgrounds on forms appear as bands on his, instead of a solid color. Some of the screens are slow to appear.
>>>
>>>What can I tell him to do to help speed things up?
>>>
>>>Should I tell him to get more RAM?
>>>
>>>Any advice welcome (I have no experience with TS).
>>>
>>>Cyril